Kaaitheater is looking for a Hospitality Manager

Since 1977, Kaaitheater has been a Flemish venue for contemporary living arts, based in Brussels and with an international focus. 

We present dance, theater, performance art, and musical theater, often accompanied by contextual programs.

In September 2027, we will return to a completely renovated building on the redesigned Sainctelette Square. It will be an open space where the artistic program, social gatherings, hospitality, venue rentals, and events come together.
Our café plays a central role in this. It forms a direct link between Kaaitheater and the city: an accessible meeting place that supports the artistic program but also thrives outside of performances, where a diverse range of visitors and patrons feel welcome.

That is why we are expanding this operation in-house and are seeking an entrepreneurial hospitality manager who, starting in January 2027, will help shape, prepare, and expand the hospitality operations.

Function

As the hospitality manager, you will be responsible for developing and managing Kaaitheater’s hospitality operations. You will be hired during a crucial preparatory phase, well in advance of the opening in September 2027.

You’ll help build the operations from the ground up: from concept development and supplier relationships to team building and operational processes. In doing so, you’ll translate Kaaitheater’s vision into a welcoming, accessible hospitality operation. You’ll contribute ideas on how the café can welcome various visitors, including our public, artists, neighborhood residents, employees, and other users of the building.

After the opening, you will oversee the day-to-day operations of the café, the foyer bars, catering, and hospitality support for program and rental activities.

You will work closely with the event manager and the various internal teams..

Duties and Responsibilities

Start-up and Development

• You will contribute to the development of the hospitality vision and concept.
• You will oversee the setup and commissioning of the kitchen, bar, and storage areas.
• You will help establish systems and procedures for ordering, inventory management, point-of-sale processing, and reporting.
• You will build relationships with suppliers and negotiate partnerships and pricing agreements.
• You will formulate proposals regarding the menu, pricing, and guest experience.

Team and Organization

• You will build a motivated team of permanent employees, students, and temporary staff.
• You will organize training and onboarding.
• You will create staff schedules and monitor performance and contracts.
• You will foster a positive and welcoming work culture.

Operations

• You are responsible for the day-to-day operations of the café, artist catering, and receptions.
• You ensure quality, hospitality, safety, and hygiene.
• You monitor orders, stock, and inventory.
• You monitor revenue, margins, and operational efficiency.
• You report internally on operations. 

Collaboration regarding the artistic program and event operations

• You coordinate staffing, catering, logistics, and scheduling with the activities taking place in the building.
• You help ensure a high-quality hospitality experience for visitors, artists, and customers.
• You work closely with the event manager on venue rental activities and nightlife.

Profile & Skills

• You have proven experience in a leadership role within the hospitality industry or a similar environment.
• You combine operational effectiveness with organizational and financial acumen.
• You have experience with staff scheduling and team coordination.
• You are entrepreneurial and thrive on developing new projects.
• You enjoy working both strategically and hands-on.
• You maintain a clear overview in a complex environment with many stakeholders.
• You communicate fluently in Dutch. Knowledge of French and English is a significant asset.
• You have an affinity for culture, Brussels, and audience-oriented organizations.
• You’re not afraid of working evenings and weekends.

Kaaitheater is committed to equal opportunities for everyone. We select candidates based on their skills and talents. Read our non-discrimination policy.

What We Offer

• A full-time, permanent position starting in January 2027.
• A unique opportunity to help build a new hospitality operation from the ground up in an iconic cultural building.
• A high degree of autonomy, responsibility, and room for initiative.
• A dynamic work environment with dedicated colleagues.
• Opportunities for training and professional development.
• Compensation in accordance with the PC 304 pay scales, Category A, taking relevant seniority into account.
• Meal vouchers, group insurance, hospitalization insurance after one year of service, a full-value year-end bonus, and full reimbursement for commuting by public transportation or a bicycle allowance.

Interested in this job?

Send your cover letter and resume to job@kaaitheater.be by November 23, 2026, at the latest.
Selected candidates will be invited for an interview during the week of December 7, 2026.

For additional information, please call 02 201 58 58 (Nadia El-Boubsi). 
All applications will be treated confidentially.