Good to know

Waiting list

In the case of sold-out productions, a waiting list is started 1 hour before the start. You must be physically present to register on the list. We are unable to guarantee you a seat, but if you come early enough, there is a good chance that you will obtain a ticket. Please pay cash.



Once the performance has started no one is admitted to the theatre.
If you leave the theatre during the show, you will not be able to return unless there is a break.
Tickets can only be refunded or exchanged if the performance is cancelled. 


Children admitted?

If you want to bring your children to the show, check the recommended minimum age. You are not permitted to take babies and toddlers into the show. But you have to book!


Schools and groups

You may find all the necessary information at our schools and groups page. 


People with a disability

Please advise us of your attendance in advance (preferably one week beforehand), and we will provide a good place and assistance if desired. The Kaaitheater and Kaaistudios are accessible to wheelchair-users.



The cloakroom is free and remains open until half an hour after the end of the performance.


Mobile phones, photos, recordings

Please, completely switch off your mobile device before the performance. It is forbidden to take photos or make sound or video/film recordings of performances.